BuildingBlok

If you are trying to view a worker's location activity and the message "No map data" appears, here are some possible reasons why.

Worker was offline or had a weak GPS signal when clocking in.

Worker did not enable GPS location tracking on their mobile device.

Worker's time card information was added via the BuildingBlok web application.

Manager clocked in a worker from their own mobile device.

1. Worker was offline or had a weak GPS signal when clocking in.
2. Worker did not enable GPS location tracking on their mobile device.
3. Worker's time card information was added via the BuildingBlok web application.
4. Manager clocked in a worker from their own mobile device.

If your worker needs assistance enabling their GPS, please chat below or contact <a href="mailto:support@buildingblok.com" rel="nofollow noopener noreferrer" target="_blank">support@buildingblok.com</a>

Learn about why you are not seeing a location map for your worker's time activity.

No map data

Find answers and get help from Intercom Support and Community Experts

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